Tenants FAQs

Where a property is currently tenanted we would usually be required to give the tenant 24 hours’ notice (some tenants will offer flexibility), where the property is vacant we will do everything in our power to arrange the viewing at the earliest possible opportunity.

The process from viewing to check in can take up to 7 to 14 days subject to the referencing process, where a property is vacant and tenants are able to provide references and the required paper work quickly and the referencing process is straight forward occupation can be within 7 days.

We will undertake a credit search, an employment/accountants reference, a current landlords reference (if applicable).

We ask for 3 consecutive payslips or a letter from your employer stating your income. They will also check your credit history, ask for a Landlord’s reference (if you are currently renting), have a UK bank account and be in receipt of an annual household income from 30x the monthly rental.

All may not be lost, some landlords will consider proceeding with a guarantor in place or may consider the option of the full rent for the period being paid in advance. Ultimately, the Landlord can override the referencing if he/she feels it’s appropriate.

Anyone can be your guarantor provided they can satisfy the referencing criteria as set out above. You can only have 1 guarantor per tenancy. Your guarantor will need to sign the tenancy agreement and will be legally bound by all terms contained therein.

A maximum of 5 weeks rent will be held as a dilapidations deposit during your tenancy. Selbon hold all tenancy deposits within The Deposit Protection Service www.depositprotection.com

If you see a property you like, don’t delay - put forward your offer immediately. You will need to read the terms & conditions, complete, sign and return the document to Selbon along with photo ID, proof of your current address, a holding deposit and the administration fee.

Some Landlords will be happy to accept pets, but will often ask for an agreement that carpets will be cleaned/fumigated at the end of the tenancy.

A tenancy can be for anything from 6 months to 3 years, but the most common type of tenancy is 12 months in length with a reciprocal break clause at or after 6 months of continuous tenure.

Your rent will include maintenance/block management fees, but tenants are responsible for the council tax and all utilities (including Wi-Fi and televisions) unless otherwise advised.

By standing order - the rent must be received by the rent due date (the anniversary of when you moved in).

Selbon will contact you from 2 months before the end of your tenancy to discuss extending the term and drafting an extension agreement.

It is always wise to insure your own belongings and additional contents insurance which includes accidental damage as this can help to protect your deposit.

You will be advised at the start of your tenancy whether the property will be managed by Selbon or the Landlord, and the relevant contact details will be supplied.

We aim to return all deposits asap after check out - but the speed at which this money is returned is intrinsically linked to how the property is handed back at the end of the tenancy i.e the more works required (cleaning, maintenance) the longer it may take to establish final costs etc.

All permitted occupiers must have a right to rent and ID check.

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